Brand Managers in the consumer goods industry typically work on initiatives such as new product development, product line extensions, or packaging refresh initiatives. Proposing, substantiating, reviewing and approving product marketing claims is a sub-activity of these initiatives.

Veeva Claims enables Brand Managers to initiate a project and group claims pertaining to a particular initiative in this project so that as a key R&D, regulatory, or legal stakeholder, you can track and work on the related claims as a group. From a project, users can generate multiple Claim records and multiple local adaptations. Before finalizing a project, you can review and remove any irrelevant statements, claims, and local adaptations.

Project Management introduces the Project Manager application role, who can be assigned to the project and who receives email and Vault notifications about project assignment and reassignment.

Depending on your Admin’s configuration, object, field, and section labels may appear differently than the labels mentioned in this article.

Viewing Projects

You can access a list of all Projects under the Projects tab. To view an individual project’s detail page, click on its Name. To view all claims in a Project, expand the Claims section.

Searching and Filtering

You can search for projects from the Projects tab using the search bar. The Projects tab shows all projects by default. You can add filters or create custom views to limit the types of projects shown.

Creating a Project

Projects are managed as object records within Vault. You can create a new Project record or you can clone an existing Project record.

Creating a New Project

To create a new Project:

  1. From the Projects tab, click Create.
  2. Enter a Name.
  3. Optional: In the drop-down, select a Project Type.
  4. Optional: Specify a Project Manager. This is the person who will manage the Project.
  5. Optional: Enter a Project Description.
  6. Optional: Select a Due Date.
  7. Click Save, or to create another Project, click Save + Create.

You can also create a new Project by copying an existing Project record. Project records copied from another Project include a read-only, non-editable field called Copied From Project. This field identifies the record from which the new Project was generated.

Cloning an Existing Project

You can clone a Project using the Clone Project action. This action allows you to dynamically deep copy (or “clone”) an existing Project and specify the group of related records from the existing Project you want to reference in the new Project. When you clone a Project record, Vault does the following:

  • Copies the Project record and includes “Copy of [Project Name of cloned record]” in the Project Name of the new record. As a best practice, ensure you modify the Project Name of the new Project record after cloning.
  • Creates new join records to the specified groups of records such as Claims, Local Adaptations, Countries, Products, and Statements.
  • Excludes any child records related to the existing Project, such as Project Comments.
  • Depending on your Admin’s configuration, Vault may not create joins for records in particular lifecycle states. In this case, those records are not joined to the new Project.

Project records cloned from another Project include a read-only, non-editable field called Copied From Project. This field identifies the record from which the new Project was generated.

How to Clone Projects

To clone an existing Project:

  1. Navigate to the appropriate Project record.
  2. From the All Actions menu, click Clone Project.
  3. Select the sections (groups of records) you want to clone to the new Project. Depending on your Admin’s configuration, some sections may be auto-selected after you select the Claim or Local Adaptation sections.
  4. Click Clone Project.
  5. When notified, navigate to the newly-created Project record.
  6. Click Edit.
  7. Modify the Project Name of the new record.
  8. Click Save.

Populating a Project with Claims

After you’ve created a Project, you can populate the Project with Claims. See Populating a Project with Claims for more details.

Creating Local Adaptations from a Project

After you’ve created a Project, you can create Local Adaptations from a Project. See Creating Local Adaptations from a Project for more details.

Using the Project Hierarchy Viewer

If configured by your Admin, you can use the Project Hierarchy Viewer on Project records. The viewer allows you to visualize and interact with a Project’s hierarchy so that you can review all related records within the context of a Project to make an informed assessment.

See Using the Project Hierarchy Viewer for more details.

Adding Comments to a Project

You can add Project Comments to single or multiple Projects to capture discussions and decisions about each Project. You can mention users in comments and those users will receive email and Vault notifications. User mentions in Project Comments are not included in Vault Summary Emails, if configured.

Adding Comments to a Project

To add comments to a Project:

  1. From the Projects tab, select the Project to which you want to add comments.
  2. Expand the Project Comments section, then click Create.
  3. Enter a Comment.
  4. Optional: Type the “@” key or “+” key to display a list of users, and then select a user you want to mention.
  5. Click Save, or to create another Project Comment, click Save + Create.

Adding a Comment to Multiple Projects

To add a comment to multiple Projects using a bulk object record action:

  1. Navigate to the Projects tab.
  2. Optional: Set additional filters to narrow down the list of Projects to which you want to add comments. You can add comments to up to 1,000 Projects at once.
  3. From the All Actions menu, select the option to perform a bulk action on all records.
  4. On the Refine Selection page, review the list of selected records and clear the checkboxes for any Projects to which you do not want to add comments.
  5. Click Next. On the Choose Action (Step 2) page, select Record Actions in the Manage Records section.
  6. Click Next.
  7. On the Choose Record Action (Step 3) page, select Bulk Project Comments. The action label indicates how many records will be affected. If your Admin has configured the action to apply only to records in a specific lifecycle state, Vault automatically excludes any records you selected that are not in the applicable lifecycle state.
  8. Click Next.
  9. On the Details (Step 4) page, enter your Comment.
  10. Optional: Enter the “@” key or “+” key to display a list of users, and then select a user you want to mention.
  11. Click Next.
  12. On the Confirmation page, review the summary of changes and click Finish. When Vault finishes creating Project Comments, you’ll receive an email and a Vault notification letting you know if the action was successful or if there were any errors. Any users you mentioned in the comment will receive one (1) email and one (1) notification per 500 new Project Comments created by this action.

You can remove Statements, Claims, and Local Adaptations from a Project with the Remove Statement and Related Records from Project action, allowing you to quickly clean up a project before finalizing it. When you run the action on a Project record, Vault displays all Statements, Claims, and Local Adaptations related to that project in separate grid sections on the Remove Statement and Related Records from Project page so you can easily review all the records in a single place. Each section displays up to 500 records. If there are more than 500 records, Vault does not list any records in that section and instead displays a message stating that there are too many items.

When removing specific Statements, you have the opportunity to select specific related Claims and Local Adaptations to remove as well. Alternatively, you can keep the Statements but remove only selected Claims and Local Adaptations from a project.

Remove Statement and Related Records from Project

How to Remove Statements, Claims, and Local Adaptations

To remove Statements, Claims, and Local Adaptations from a Project:

  1. Navigate to the applicable Project record.
  2. From the All Actions menu, select Remove Statement and Related Records from Project. Depending on your Admin’s configuration, this action may only be available when the Project is in specific lifecycle states.
  3. On the Remove Statement and Related Records from Project page, review the Statements related to this project in the Select Project Statements to remove section. In each section on this page, you can use the search bar to filter the list of related records.
  4. In the Select Project Statements to remove section, select the Project Statements you want to remove.
  5. Optional: Select the Remove Statements checkbox to remove all Project Statements you select or clear the checkbox to keep the Project Statements and remove only the Claims and Local Adaptations you select.
  6. Click Review Related Records to see all Claims and Local Adaptations related to the Project Statements you selected.
  7. Optional: Expand the Select Project Statements to remove section to review your selections and make any necessary changes. If you change your initial selections, Vault hides the related record sections and you must click Review Related Records again to view the related record sections.
  8. Optional: In the Select Related Claims to remove section, select Claims to remove from this Project.
  9. Optional: In the Select Related Local Adaptations to remove section, select Local Adaptations to remove from this Project.
  10. When you’ve selected all related records to remove from the Project, click Continue.

When Vault finishes removing the Statements, Claims, and Local Adaptations you selected, you’ll receive an email and a Vault notification. The notification lets you know if removal was successful or if it failed and includes details about which records Vault removed.

Project Lifecycle

Projects use the Project object lifecycle and include the following standard states:

  • New: The initial state of the Project.
  • In Progress: Claims within the Project are in various stages of approval.
  • Completed: All Claims within the Project are approved.

Your Admin may add other custom states to suit your organization’s needs.