Populating a Project with Claims (Veeva Claims)

Veeva Claims provides the ability to create Claims from a Project. Depending on your Admin’s configuration, you may have multiple options for populating the Project with Claims:

• Create selective Claims for specified Product and Statement combinations using a single action on a Project record. To do so, your Vault must include the statement library.
• Create multiple Claims in bulk from a Project using a single action on a Project record. To do so, your Vault must include the statement library.
• Add claims to a Project by adding existing Claims, or creating new Claims from within the Project.
• Assign available Claims related to a Product’s hierarchy to a specific Project.

Depending on your Admin’s configuration, object, field, and section labels may appear differently than the labels mentioned in this article.

Selectively Creating Claims

Vault generates one (1) Claim for each specified combination of Statement and Product, provided the combination of Statement and Product does not already exist as a Claim in your Vault. This action is available only if the Project has at least one (1) Statement record and one (1) Product record added to the project.

Using the Selectively Create Claims Dialog

The Selectively Create Claims dialog opens after you select the Create Selective Claims action and allows you to select which Statements to use to create Claims for specified Products. All Products added to the Project are available to select in the dialog.

In the dialog, you can do the following:

• Select the Statements for which you want to create Claims for all Products on the Project.
• Filter on a specific Product and then select the Statements for which you want to create Claims for that specific Product. You can repeat this process for every Product.
• Hover over cells to see the entire contents of values with more than 250 characters.

Statements you select for a specific Product remain selected when you select and view another Product. The number of records selected in the counter displays the records selected for the current Product.

The columns in the Selectively Create Claims dialog are object fields on the Statement object and are configured by your Admin. You can use the search box to search for text values in any of the columns displayed in the dialog except for Number, Date, Yes/No, and Currency field types.

How to Create Selective Claims

To selectively create Claims from a Project:

1. Navigate to the Project from which you want to create selective Claims.
2. Expand the Statements section, and then click Add.
3. Select the appropriate Statement and then click OK.
4. Expand the Products section, and then click Add.
5. Select the appropriate Products, and then click OK. The combination of Statement and Product must be unique to your Vault.
6. From the All Actions menu, select Create Selective Claims.
7. Do one (1) of the following in the dialog:
   • To create Claims for all Products, select All Products in the Select Product drop-down and select the appropriate Statements.
   • To create Claims for specific Products, select the Product for which you want to create Claims and then select the appropriate Statements. Repeat this for each Product for which you want to create Claims.
8. Click Next.
9. Review your selections on the Confirmation page.
   • Click on a Toggle Row Expanded () icon to expand that Statement’s section and view product details.
10. When you are finished reviewing, click Finish.

After receiving a notification that the Claims have been created, you can expand the Claims section on the Project’s details page to view the generated Claims.

Limitations

The Create Claims Run As System action generates up to 2,000 Claim records for up to 100 Statements and up to 20 Products. We recommend using the Bulk Create Claims (Project) action to create Claims in bulk if you need to generate more Claims than what this action supports.

Creating Claims in Bulk

If your Vault includes Statements, you can generate multiple Claims at the same time which are automatically included in the Project from which you generated the Claims. Vault generates one (1) Claim for each combination of Statement, Product, and Scope, provided the combination of Statement, Product, and Scope does not already exist as a Claim.

To bulk create Claims from a Project:

1. Navigate to the Project from which you want to generate Claims.
2. Expand the Statements section, and then click Create.
3. Click the advanced search icon, and select the appropriate Statement.
4. In the drop-down, select the Scope for the Statement. Scope indicates which product classification level (for example: brand, sub-brand, or product) to join the Statement to.
5. Click Save or to add another Statement, click Save + Create.
6. Expand the Products section, and then click Add.
7. Select the appropriate Products, and then click OK. The combination of Statement and Product must be unique to your Vault.
8. From the All Actions menu, select Bulk Create Claims (Project).
9. Expand the Claims section to view the generated Claims.

Adding Claims to a Project

You can add Claims to a Project by adding existing Claims or by creating new Claims.

To add claims to a Project:

1. Navigate to the Project to which you want to add Claims.
2. Expand the Claims section, and then click Add.
3. To add an existing Claim, locate the Claim and then click on the plus (+) icon next to the Claim. You can use the search bar or filters to help find the Claim you want to add.
4. To create a new Claim and add it to the Project, click Create and then provide the details for the new Claim.
5. When you are finished adding Claims to the Project, click OK.

Assigning Available Product Claims

You can use the Assign Available Claims action to selectively generate new Claim records based on existing Claims within a Product’s hierarchy for a specific Project. See Working with Claims Management for more details about assigning available product Claims to a Project.