# Validating Statements (Veeva Claims)

[Veeva Claims](/en/lr/54331/) provides you with the ability to automatically check the full text content of a claim statement against a list of flagged words and phrases when you create claims statements. Certain words or phrases are "high risk" when used in product statements and need to be "flagged". Usage of such words or phrases in statements may leave consumer goods organizations exposed to legal and regulatory risks. 

Depending on your Admin's configuration, Vault checks either the _Statement_ in each _Statement_ or _Claim_ against the list of Admin-defined _Flagged Words or Phrases_, but the process does not check both objects. Based on the results, Vault populates the _Statement Validation Status_ field on each applicable record. Vault also creates relationships between the _Flagged Words or Phrases_ and the matching _Statements_ or _Claims_. These relationships allow you to see which problematic words or phrases are found in each claim.

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      <p><strong>Note</strong>: If your Vault includes a statement library, Vault validates text on <em>Statements</em> only and not on <em>Claims</em>.</p>
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Depending on your [Admin's configuration](/en/lr/55512/), object, field, and section labels may appear differently than the labels mentioned in this article.

## About Automatic Statement Validation {#about}

Vault automatically validates the _Statement_ text in each _Statement_ or _Claim_ against the list of _Flagged Words or Phrases_ when:

  * You save a new _Statement_
  * You edit an existing _Statement_
  * You save a new _Claim_ (in Vaults without _Statements_)
  * You edit an existing _Claim_ (in Vaults without _Statements_)
  * Admins create a new _Flagged Words or Phrases_
  * Admins edit an existing _Flagged Words or Phrases_

### Statement Validation Status {#status}

The _Statement Validation Status_ field on a _Statement_ or _Claim_ shows the most recent status as one (1) of the following:

  * **Validated. Prohibited Words Found**: You can see which prohibited words or phrases were found by opening the appropriate record and expanding the _Flagged Words or Phrases_ section.
  * **Validated. No Prohibited Word Found.**
  * **Not Validated**: This status occurs when the _Statement Validation Required?_ field value on a _Statement_ or _Claim_ is _No_.

### Matching Words & Phrases {#match}

Vault performs an "exact match" string search. This means that the phrase or words must match the statement exactly; partial phrase matches are not considered matches. Matching is case insensitive and ignores spaces.

#### Examples {#example}

Review the following examples of how Vault matches flagged words and phrases:

<table>
  <tr>
    <th><strong>Flagged Words or Phrases</strong></th>
    <th><strong>Statement</strong></th>
    <th><strong>Match</strong></th>
  </tr>
  <tr>
    <td>treats</td>
    <td>Acme Night Creams treat dry and sun-damaged skin.</td>
    <td>No; validation will not find "treat" based on the term "treats".</td>
  </tr>
  <tr>
    <td>treat</td>
    <td>Acme Night Cream treats dry and sun-damaged skin.</td>
    <td>Yes; validation can find "treats" based on the term "treat".</td>
  </tr>
  <tr>
    <td>Bellor</td>
    <td>2X MORE REPAIR THAN BELLOR</td>
    <td>Yes; validation is not case sensitive.</td>
  </tr>
  <tr>
    <td>treat</td>
    <td>T R E A T dry and sun-damaged skin</td>
    <td>Yes; validation ignores spaces in the claim statement.</td>
  </tr>
  <tr>
    <td>Better than</td>
    <td>Now 30% better at relieving dry skin. More people prefer Acme than other brands.</td>
    <td>No; validation is looking for an exact match on "better than", not a match on "better" and on "than".</td>
  </tr>
  <tr>
    <td>traite</td>
    <td>Acme Masque de Nuit traite les peaux sèches</td>
    <td>Yes; validation can look for terms in any language that reads left-to-right. Validation does not support right-to-left (RTL) languages.</td>
  </tr>
</table>

## Viewing Prohibited Word Details {#viewing}

If you have a _Statement_ or _Claim_ that includes one (1) or more of your Vault's prohibited words and phrases, you need to review the violations. To see details for the related _Flagged Words or Phrases_:

  1. Navigate to the applicable _Statement_ or _Claim_.
  2. Expand the _Flagged Words or Phrases_ section.
  3. Review the _Reason_ and _Alternative Suggestions_ for each item. To see the full text for this content, you may need to hover your cursor over the value.